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Comments from Tokyo, Japan

Android Gallery pictures are blank

January 14th, 2013 · No Comments

I am not sure when this started to happen, but for some time I have been unable to use the Gallery app on my Google Nexus S (Android 4.0.4) phone to view my Picasa albums. It shows all the album names and how many pictures each album contains, but the pictures themselves are invisible. Each shows as a dark grey rectangle only. Only the “Camera” and “sdcard” albums (i.e. local pictures on the device) display correctly.

I tried all the fixes I could find, including these steps:
- Manage Apps, Gallery, Force Stop, Clear data
- Manage Apps, Google+, Force Stop, Clear data
- Manage Apps, Camera, Force Stop, Clear data

This didn’t do anything for me. It re-synced and showed the same blank images again.

So far the best solution has been to install the free app “Just Pictures!”. Upon connecting it to my Google identity, it initially showed only my public albums, but an article in their knowledge base explained how to add login credentials to enable it to manage private albums, too and after that I could view them all.

If anybody else figures out a way to fix the original Android Gallery problem, do let me know!

Tags: Android · Google

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